Trying to find a home after moving 3,000 km from another province, which is stressful enough, and could not find a place to call our own. Losing out on bidding war after bidding war and starting to lose all hope. I was living in an unfinished basement with my pregnant fiance and had completely given up on the process. Agent after agent told us to hold out hope but it seemed literally impossible. Enter Emmalay and Melody. At first it was all the same stuff we heard from everyone else, your house is out there! Don't give up hope! There's a house that's meant for you! I probably should have tuned it out but call it hope or call it desperation something seemed different with these ladies. They actually wanted to know about us, they wanted to know what we wanted, they even just wanted a friendly chat it seemed at times. We weren't being treated as just another $ sign. So we gave them a chance and man am I glad we did. After viewing a few homes they found us the perfect house and we fell in love with it almost instantly. Of course i was jaded and thought we're just going to lose again but they convinced us to go "all in" and you know what? We got it! 2 weeks after meeting them we had our dream home. 2 weeks! they accomplished what other agents couldn't in 6 months. We are absolutely forever grateful and there are not enough words in the English language to describe how fortunate we are to have met these 2 amazing, friendly and tenacious women. Take a chance on them, you will not be sorry!
She is amazing at what she does. I truly trust her with all our purchases and she sure know how to make us feel like we made the right choice !!! 5/5 Melody thanks again for EVERYTHING!!
And the experience got better and better. We were connected with a [customer service] agent through the online chat (very convenient!) and were up and running with listings within 24 hours. Our agent went above and beyond. She was extremely efficient, always responsive. Very supportive and patient. We are so grateful for the support we received during a very stressful life event. We always felt Melody had our best interest at heart.
As first time home buyers she really helped us through the process. She was very patient with us and didn't pressure us to make any decisions. She was a great help.